FAQ's (Frequently Asked Questions)
- How far in advance should I book a trip to ensure best availability?
- What is the optimum size of a group?
- What is the best time to travel?
- Can you book tee times only?
- What are handicap requirements?
- What is the minimum length of a trip?
- Are golf carts available?
- How do I reserve a caddie and what is the cost?
- What kind of transportation is available for my group?
- Are there any age restrictions for driving a rental vehicle on a trip?
- We have others interested in joining us on our vacation; can they be added after we book?
- What are the trip booking requirements?
- I want to book. What do you now need from all tour participants to put into place?
- I do not know all the participants names. Can we still book and the names be provided at a later stage?
- Is the cost of the trip fixed?
- When will all arrangements be confirmed?
- Can I make my own air travel arrangements?
- What forms of payment do you accept?
- What if I have to cancel my trip?
- Do I need travel insurance?
- Can we make any amendments to our schedule once the booking is confirmed?
- When will I receive final travel information?
- What travel documents do I need?
- What is best way to transport my clubs?
- Can I ship my golf clubs ahead of me to my destination?
- What cash should I take to the destination?
- Meet & Greet – how does that work?
- What kind of weather should I expect?
- What clothing should I pack?
- Will I need a coat and tie?
- What can I expect from my Concierge Driver and what level of gratuity is expected?
- If my departure is delayed who should I call?
- Can you assist with dinner suggestions?
- Can you assist with sightseeing suggestions?
- Can we book additional golf while at our destination?
- What local assistance do you provide on self drive tours?
- What local assistance do you provide with Concierge Driver?
- What golf course information do you provide?
- Will my driver's license be accepted?
- Will my automobile and medical insurance be valid?
- What is the electricity supply?
- What about cell service?
- Should I take my laptop to check my email or will the hotels have internet access?
Answers
Planning Process
How far in advance should I book a trip to ensure best availability?
Our best advice is to decide on your preferred tour and confirm the dates as soon as possible, for everything is dependent upon availability. If you are traveling during high season, the golf courses can have significant demand and sooner we are able to submit your groups request for tee times and similarly to accommodation providers, the likelihood of securing your exact, preferred schedule is enhanced.
What is the optimum size of a group?
Every group has different dynamics but we believe that groups of 8 travelers are preferred, for two reasons; (1) a group of 8 people remains small enough that everyone can interact with each other easily and (2) in terms of access to golf tee times and hotel arrangements we have found this size of group to be the easiest to accommodate. Of course, we are delighted to assist with groups of 4 to 100 travelers.
What is the best time to travel?
The summer months in Spain can be very hot and the courses tend to deteriorate, so the ideal months are September through to May.
No. We require three elements; golf, accommodation and land transportation as part of your package.
What are handicap requirements?
Some golf clubs have handicap requirements for visitors. Where these exist we detail them in our stated information on the golf course, in your day-by-day schedule. We suggest you travel with your handicap card in your possession.
What is the minimum length of a custom tour?
Whether your group is 4 or 104 and you require 3 days or 3 weeks; we are uniquely qualified to deliver every aspect of your visit, designed and executed exactly as you wish.
They are available at certain golf courses and we provide this information in your day-by-day schedule.
How do I reserve a caddie and what
is the cost?
As part of the booking process, you select whether you wish to have a caddy and that request is entered into our system. Caddies will generally cost approximately 50 euros in Spain.
What kind of transportation is available for my group?
We offer trips either on a self drive basis in rental cars or with our fully chauffeured option.
Are there any age restrictions for
driving a rental vehicle?
Some destinations have minimum and maximum age restrictions. Please ask us when preparing your golf tour if you believe this may be a concern.
We have others interested in joining us on our vacation; can they be added after we book?
Yes, subject to availability at the golf courses.
Trip Booking Process
What are the trip booking requirements?
For us to book your trip, we require the golf arrangements, accommodation provision and land transportation.
I want to book. What do you now need
from all tour participants ?
We require a complete reservations form for each traveler.
I do not know all the participants
names at this time. Can we still book and the names be provided
at a later stage?
Yes, but we still require a deposit for each traveler, regardless of whether we have their name or not. Please be aware some golf clubs require the names of all players at time of booking
Is the cost of the trip fixed?
Once your deposit is received, the cost of the vacation is fixed in EURO currency.
When will all arrangements be confirmed?
All arrangements shall be confirmed as soon as the last golf club confirms your exact tee time back to us. Depending on the destination and time period, this will generally be 3 – 6 months prior to your departure. Of course, at any time, we will be delighted to provide you with the tee times currently confirmed. If you are booking your trip at a time when all of the facilities are confirming reservations immediately for the upcoming season, we ordinarily confirm your arrangements back to you the next business day after receipt of your reservations forms.
Can I make my own air travel arrangements?
Yes, in fact it is your responsibility to book your own air travel to and from Spain. However, our friendly staff have an extensive knowledge of the airlines operating throughout Spain and we will be more than happy to advise on the most cost effective options before you make a booking with an airline.
What forms of payment do you accept?
Cheque, MasterCard, Visa, Maestro and Paypal (subject to a 3% surcharge to cover fees)
What if I have to cancel my trip?
Our cancellations policies are clearly defined on our reservations form and we would encourage you to read them in advance of booking your trip. We do permit name changes as described in the terms & conditions of the reservations form.
We strongly suggest that you sign up to a travel insurance scheme.
Can we make any amendments to our schedule once the booking is confirmed?
Yes. There is a nominal administrative fee but changes can generally be made.
Pre-departure
When will I receive final travel information?
We ordinarily distribute final travel information 21 days in advance of departure. This includes all contact details for your trip along with other relevant information.
What travel documents do I need?
A valid passport and drivers license (if driving car).
What is best way to transport my clubs?
While some golfers like to use hard side golf bag carriers, we have found them to be very awkward once you arrive at the destination. Without doubt they provide excellent protection from the airlines, but they do not store well in your hotel, coach or rental car as they are quite bulky. We would suggest a travel bag like Club Glove or similar which provides significant protection but also collapses for storage.
Can I ship my golf clubs ahead of
me to my destination?
Yes. We would recommend Sports Express (www.sportsexpress.com). One piece of advice if you decide to ship ahead…only pack your basic golf equipment. Customs officials do not like to see sweaters and other clothing in these bags…not even your laundry on the way home!
What cash should I take to the destination?
Most items can be paid via a credit card at the destination, e.g. restaurants, hotel extras, etc. You will require cash for caddies and we suggest using your ATM card to secure EURO currency, once you arrive at your destination.
Meet & Greet – how does
that work?
Upon arrival at your destination airport, our representative shall be in the arrivals hall with a Costa Blanca Golf Tours sign with your group leaders name on it. Our personnel shall be wearing a branded sweater or shirt and shall remain with you throughout the transfer process.
What kind of weather should I expect?
It obviously varies depending on the time of the year. Our final travel schedule will detail temperatures by month.
It obviously varies depending on the time of the year. Our final travel schedule will detail temperatures by month.
A few golf clubs and hotels require this for complete access to their facilities. If you are in doubt, please ask us and we will confirm during the booking process.
What can I expect from my chauffeur and what level of gratuity is expected.
On tours with our chauffeur you should expect him to “manage” your experience. On fully chauffeured tours he will remain with you throughout, from your arrival at the airport until departure. His duties are far more than driving you, but rather he will pro-actively anticipate your needs, assist with dinner reservations, check in and out of your accommodation and golf courses and generally be a trusted travel manager. In your final travel schedule we will provide guidelines for gratuities.
If my departure is delayed who should
I call?
Call us immediately you know of a delay in your arrival so that we may re-schedule your golf and alert other travelers in your group.
On Tour
Can you assist with dinner suggestions?
We are happy to make dinner suggestions with the information you receive upon arrival at your destination. If you would like to make dinner reservations in advance of departure we can gladly share this information with you before departure. Please advise us during the booking process.
Can you assist with sightseeing suggestions?
A basic selection is offered on our website for your consideration and we are happy to suggest other options.
Can we book additional golf while
at our destination?
Yes.
What local assistance do you provide on self drive tours?
We provide a 24 hour emergency number which will provide assistance throughout your stay.
What local assistance do you provide
with fully chauffeured tours?
Your chauffeur will be your primary point of contact for all of your needs throughout your stay. He will provide you with his cell number on your first day at your destination. However, if you wish additional assistance, you are always welcome to use our 24 hour emergency service.
What golf course information do you provide?
We provide golf course information to you upon arrival, including driving directions (for self drive) and relevant contact information
Will my driver’s license
be accepted?
A valid driver’s license will be accepted by our rental car partners and they may also take a photocopy of your passport.
Will my automobile and medical
insurance be valid?
Please ask your local insurance agent. We include insurance with each self drive program, the policy specifics vary by destination and we strongly encourage you to be familiar with the terms of the coverage.
What is the electricity supply?
We suggest you travel with a European adaptor which is designed for the Spanish mains system.
Every destination provides cell service via GSM. In order to use a cell phone it needs to have GSM capability.
Should I take my laptop
to check my email and/or will the accommodation have internet access?
This varies depending on the accommodation provided and we will confirm this information prior to your departure.
If you have any questions that are not answered above, please contact us.
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